Membership Coordinator

The Dallas Builders Association is a trade association representing all segments of the residential building industry in the Dallas area. Our mission, since 1944, is to enhance our members’ ability to provide safe, affordable, quality housing to the citizens of the local communities.

We believe that everyone deserves a roof over their head and an affordable place to call home. Our ability to do this depends on maintaining a strong staff team and membership base. If you are interested in building lasting relationships that help our Association better serve the nation’s most active housing market, then this is the opportunity for you.

The Membership Coordinator plays an integral role in representing the Dallas BA and building relationships that ensure members are involved and retained year after year. Specific duties include, but are not limited to:

• Being the focal point of the Association’s membership recruiting and retention efforts.
• Developing and effectively implementing strategies to market the inherent value of being a Dallas BA member to representatives from all facets of the residential construction industry.
• Providing outstanding customer service to current and prospective Dallas BA members and related parties including, but not limited to, prompt and professional responses to member inquiries and personal follow-ups with current/prospective members in order to ensure their experience with the Association is exceptional.
• Working closely with communications staff to maintain and improve membership-related areas of the Association’s website and suggesting innovative ways to convey member benefits via the website, publications, embedded media, and blast emails and social media.
• Evaluating the effectiveness of strategies such as dues structure, membership categories, benefits and policies and recommend changes as appropriate to obtain goals.
• Facilitating the Association’s membership-based committees, meetings and activities.
• Identifying ways to effectively utilize the member database to reach current and prospective members.
• Preparing monthly membership-based reports as required.
• Other duties as assigned by the Executive Officer.

Education: Bachelor’s degree is preferred, but not required. Degree, certifications or coursework in marketing, customer relations or business development is a plus.  

Experience: Two (2) or more years of work experience in a customer service or business development environment. Outstanding candidates will have previous success using their strong interpersonal skills to build lasting business relationships. They will have a genuine interest in furthering our Association’s mission and serving our members’ needs.

Skills: Excellent interpersonal skills and demonstrated ability to work collaboratively and effectively with a broad range of individuals in person, virtually, through email and on the phone. Demonstrated ability to utilize emerging technology, write clearly, work independently, remain organized and respond quickly to changing organizational needs.

Compensation: Competitive base salary in the range of $60,000 to $65,000+ commensurate with experience along with the  potential for additional performance-based compensation directly tied to membership growth and retention. The Dallas BA offers a competitive benefits package which includes medical, dental, life insurance as well as a generous PTO policy and 401K with matching funds.